How does the Intercom help center audit work?

Enter your Intercom help center URL and our tool crawls your public articles to analyze translation coverage. You'll see which languages are supported, coverage percentages, and which articles are missing translations.

Is this audit tool free?

Yes, the audit is completely free with no signup required. You can analyze any public Intercom help center instantly.

What help centers does this tool support?

This tool works with any public Intercom help center, including custom domains (help.company.com) and Intercom-hosted domains (company.intercom.help).

How can I fix translation gaps in my help center?

TranslateDesk connects to your Intercom account and lets you translate missing articles with one click using DeepL. You can fix translation gaps in about 5 minutes. Start with 5 free translations, no credit card required.

Free Tool

Intercom Help Center Audit

Find translation gaps in your Intercom help center. Free, instant analysis. Fix issues in 5 minutes.

What the audit checks

Language Coverage

See exactly which languages your help center supports and what percentage of content is translated.

Gap Detection

Find which articles are missing translations so you can prioritize what to fix first.

Coverage Metrics

Get percentage breakdowns by language to understand your multilingual coverage at a glance.

Instant Results

Get your audit results in under 30 seconds. No signup required.

Why translation coverage matters

Your customers expect help content in their language. When articles are missing or outdated, they turn to support, or worse, to competitors.

According to recent research, 72% of consumers are more likely to buy from websites in their native language. For support content, this number is even higher.

But maintaining multilingual help centers is hard. Articles get updated in the source language, and translations fall out of sync. New articles get published without translations. Coverage gaps grow silently.

This audit tool helps you see exactly where you stand, and TranslateDesk helps you fix it in minutes.

Identify translation gaps before your customers do

Prioritize which articles to translate first

Share results with your team via URL

Fix gaps in 5 minutes with TranslateDesk

How it works

Enter your URL

Paste your Intercom help center URL. Works with any public Intercom help center.

Get instant analysis

We scan your help center and show you exactly which articles are missing translations.

Fix in 5 minutes

Found translation gaps?

Fix them in 5 minutes. TranslateDesk is the fastest way to translate your Intercom help center. DeepL quality at a fraction of agency prices.

Fix My Help Center