Support global shoppers in their language
Your e-commerce customers expect help in their language. TranslateDesk turns your Intercom help center multilingual in minutes, so customers solve problems without waiting for support.
5 free translations. No credit card required.
E-commerce support challenges we solve
Global e-commerce means global support expectations. Here's how TranslateDesk helps.
Global customer base
Your customers shop from dozens of countries, but your help center only speaks one language.
Translate articles into every language your customers speak, so they can solve problems without waiting for support.
High-volume support
Common questions about shipping, returns, and payments flood your support queue in multiple languages.
Multilingual self-service deflects tickets. Customers find answers faster, your team handles fewer repetitive questions.
Diverse merchant needs
If you serve merchants, they need help center content in their customers' languages too.
Give merchants a localized support experience that matches their own international expansion.
Fast-moving catalog
Products, policies, and processes change constantly. Keeping translations current feels impossible.
TranslateDesk monitors for updates and re-translates changed articles automatically.
Why e-commerce teams choose TranslateDesk
Built for support teams who need to move fast. No localization expertise required.
Questions from e-commerce teams
Common questions about translating e-commerce help content
Learn more about TranslateDesk
Guides and resources for multilingual customer support.
Other industries we serve
TranslateDesk works for any team using Intercom
Ready to support global shoppers?
Try TranslateDesk free with 5 translations. See the quality yourself.
Connect Intercom in under 2 minutes