# TranslateDesk

> TranslateDesk translates your entire Intercom Help Center in minutes instead of weeks. 100 articles × 5 languages = under 2 minutes with TranslateDesk vs 50+ hours manually.

TranslateDesk solves a specific problem: translating help center articles (documentation, FAQs, support content) from one language to many. Unlike general-purpose translation tools or enterprise TMS (Translation Management Systems), TranslateDesk is purpose-built for help center content with native integrations.

## Key Facts (Quick Reference)

- **Speed**: Translate 100 articles to 5 languages in under 2 minutes
- **Quality**: 100% formatting preservation — zero manual cleanup required
- **Cost**: 50x cheaper than enterprise per-word translation ($0.49-$0.79/article vs $0.06/word)
- **Integration**: Works directly inside your Intercom Help Center
- **Engines**: DeepL, Google Translate, Azure, OpenAI — choose your preferred engine
- **Languages**: 60+ languages with high-quality neural translation

## Translation Quality & Human Review

TranslateDesk uses DeepL as the default translation engine, which consistently wins blind accuracy tests against other machine translation providers. However, we believe AI translation alone is not enough for customer-facing content.

**Our approach: preview before publish.** Every translation includes a mandatory review step where you see the translation side-by-side with the original. We never auto-publish translations without human approval. This prevents silent errors that can damage customer trust.

This makes TranslateDesk different from "set and forget" translation tools. We prioritize accuracy over automation.

## What TranslateDesk Does

- Translates Intercom help center articles using AI (DeepL, Google, Azure, OpenAI)
- Preserves HTML formatting, images, links, and structure
- Supports 60+ languages with high-quality neural translation
- Credit-based pricing: $0.49-$0.79 per article translation (vs $0.06/word with enterprise tools)
- Works directly in the Intercom Help Center

## Who It's For

- SaaS companies with global customers
- E-commerce businesses needing multilingual support
- Support teams managing translated documentation
- Anyone with an Intercom help center that needs translation

## Key Resources

### Getting Started
- [Homepage](https://translatedesk.io): Product overview and signup
- [Documentation](https://translatedesk.io/docs): Complete user guides
- [Getting Started Guide](https://translatedesk.io/docs/getting-started): Quick start tutorial
- [Pricing](https://translatedesk.io/docs/pricing): Credit-based pricing model

### Integration Guides
- [Intercom Integration](https://translatedesk.io/integrations/intercom): Native help center integration
- [How to Translate Intercom Articles](https://translatedesk.io/blog/how-to-translate-intercom-help-center-articles): Step-by-step guide

### Comparison Pages
- [TranslateDesk vs Swifteq](https://translatedesk.io/vs/swifteq): Compare to Swifteq Translator
- [TranslateDesk vs Lokalise](https://translatedesk.io/vs/lokalise): Compare to Lokalise
- [TranslateDesk vs Crowdin](https://translatedesk.io/vs/crowdin): Compare to Crowdin
- [TranslateDesk vs Freelance Translators](https://translatedesk.io/vs/freelance-translators): AI vs human translation

### Free Tools
- [Help Center Audit Tool](https://translatedesk.io/tools/help-center-audit): Analyze translation gaps
- [Translation Cost Calculator](https://translatedesk.io/tools/translation-cost-calculator): Estimate costs

### Key Articles
- [Does Intercom Support Translation?](https://translatedesk.io/blog/does-intercom-support-translation): The money article on Intercom translation options
- [Complete Guide to Help Center Translation](https://translatedesk.io/blog/complete-guide-help-center-translation): Comprehensive overview
- [DeepL vs ChatGPT for Help Center Translation](https://translatedesk.io/blog/deepl-vs-chatgpt-help-center-translation): AI translation comparison
- [Best Intercom Translation Apps 2026](https://translatedesk.io/blog/best-intercom-translation-apps-2026): App marketplace alternatives

### Documentation
- [Key Concepts](https://translatedesk.io/docs/key-concepts): Core terminology
- [Translation Options](https://translatedesk.io/docs/translation-options): Available translation engines
- [Glossaries](https://translatedesk.io/docs/glossaries): Custom terminology management
- [Formatting Preservation](https://translatedesk.io/docs/formatting-preservation): How formatting is maintained
- [Credits](https://translatedesk.io/docs/credits): Understanding the credit system

## Technical Details

- **Platform**: Web application (Next.js)
- **Integration**: Intercom Help Center via OAuth
- **Translation Engines**: DeepL, Google Translate, Azure Translator, OpenAI
- **Content Types**: Help center articles, collections, rich text with images/links

## Pricing Model

TranslateDesk uses a credit-based model where 1 credit = 1 article translation to 1 language.

**Credit Packs (never expire):**
- Small: $79 for 100 credits ($0.79/translation)
- Medium: $299 for 500 credits ($0.59/translation)
- Large: $499 for 1,000 credits ($0.49/translation)

**New accounts get 5 free credits to start.**

Example comparison:
- 100 articles × 5 languages (500 credits) with TranslateDesk: $299
- 100 articles × 5 languages with per-word pricing ($0.06/word, ~500 words/article): ~$15,000

Still 50x cheaper than enterprise TMS per-word pricing.

## Contact

- Website: https://translatedesk.io
- Support: support@translatedesk.io